IT management companies are a worthwhile investment and a reliable alternative to DIY solutions. From communication to accounting to project management, most business processes rely on IT solutions in one way or another.
However, your tech stack is only as good as the IT team that supports it. Small businesses often opt for DIY IT management to save money and retain control over IT, but it’s not the best way to achieve reliability.
Let’s dive in to why a professional IT management company is better for your business.
What Are IT Management Companies?
An IT management company is a vendor that provides a mix of on-site and remote services. Depending on your unique needs, these services can include:
● Cybersecurity: With around half of cyberattacks targeting small businesses, cybersecurity is a popular service. It can include setting up and maintaining firewalls, real-time network monitoring, vulnerability testing and more.
● Network optimization: An IT vendor can design and optimize your network for speed and security.
● Cloud solutions: Do you rely on cloud-based apps? IT management companies can handle cloud migration and integrations.
● Data backup: Protect your valuable data and enhance recovery by having a trusted IT vendor back up your data.
● Support: Your employees need access to a reliable helpdesk where IT experts review tickets, provide remote support and escalate issues as needed.
Risks and Pain Points of DIY IT Management
Did you know that IT is one of the most commonly outsourced processes? Managing IT internally comes with its share of challenges, especially for small businesses.
While DIY IT saves money, it often means that a small team handles many responsibilities. As a result, IT issues can quickly become overwhelming and challenge the team’s skills.
DIY IT management is problematic because:
- A small team isn’t equipped to tackle increasingly complex cyber risks.
- DIY fixes often fail to address larger issues, leading to longer downtime.
- Compliance can be challenging for small teams due to a lack of resources or visibility over the IT infrastructure, leaving your business vulnerable to fines.
- As your business grows, your internal IT team will likely struggle to keep up.
- Lastly, DIY IT comes with hidden costs. You might be saving by having a small team, but lost time, inefficient fixes and human errors come with a cost.
The Benefits of Partnering with IT Management Companies
The right IT management company can become a partner for your success by providing proactive support. By actively monitoring your IT infrastructure, your IT partner can spot issues and fix them before they interrupt business processes.
You’ll also have access to a team of experts with diverse backgrounds. Whether you need a cybersecurity pro or an email migration expert, your vendor can assign your case to the most qualified employee.
Professional IT management also makes advanced solutions accessible to small businesses. For instance, it gives you access to 24/7 network monitoring and industry-leading security tools on a small business budget.
Overall, outsourcing IT management frees up time and creates a reliable tech stack so you can focus on business growth.
How to Choose the Right IT Management Company
Not all professional IT companies are the same, and you’ll get more out of outsourcing IT if you choose the right partner.
Here are a few things to look for:
● Look for case studies, reviews and testimonials from current customers. Make sure your new vendor has a good track record and delivers excellent customer service.
● Find out more about the services offered and ask yourself whether they align with your needs.
● Clear communication is a plus. You should also look for a transparent and flexible pricing structure so you don’t overpay for services you don’t need.
● Is your new partner scalable? Choose an IT service provider who can expand their service offering as your needs change.
Discover Professional IT Management With SecureTech
While DIY IT management can sound like a good way to save, professional solutions ensure the kind of reliability and security your business needs to grow.
If you’re currently relying on an internal IT team, discussing your needs with an IT management company should be a priority.
Ready to enhance your IT strategy? Contact us today!